Support

Mail us and a person reads it. There is no ticket queue to navigate and no bot in front of us.

What to send

Any one of these turns a guess into an answer:

• A link to the job — open the run and copy the URL. It carries the trace: every tool the agent called, what came back, and what it cost.
• What you expected instead — the run usually did something, just not the thing you wanted.
• Which model was running — behaviour differs a lot between them.
• Roughly when — enough to find it in the logs if the link is gone.

Things you can settle yourself

Security

Found a vulnerability? Mail hello@daslab.run with the subject “Security” and we will come back to you before anything is published.

Account deletion

Ask from the address you signed up with and we remove the account and its scenes. See Privacy for what is kept and for how long.